WanderWalk terms of use

By downloading, installing, or using WanderWalk, or by using wanderwalk.app, you agree to these terms of use. If you do not agree, please do not use the app or the site.

These terms form a binding agreement between you and MT-DEVA LIMITED, a company registered in England and Wales (company number 15768175), whose registered office is at 71-75 Shelton Street, London, England, WC2H 9JQ ("WanderWalk", "we", "us", "our"). They sit alongside our privacy policy, which explains what data we handle and why. Reading both is worth 2 minutes.

WanderWalk is intended for people aged 13 and over. It is not directed at children under 13, and we do not knowingly collect their data. If you are using the app somewhere with a higher age of digital consent, you must meet that age.

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to download and use WanderWalk on Apple devices you own or control, for your own enjoyment, listening to London's stories as you walk.

This licence is bounded by Apple's standard Licensed Application End User Licence Agreement (EULA), which applies to apps distributed through the App Store. Where these Terms and Apple's standard EULA differ, Apple's standard EULA governs your licence to the app itself.

You agree not to:

• copy, sell, sub-licence, rent, or redistribute the app or its content
• reverse-engineer, decompile, or attempt to extract the audio, scripts, or source code, except where the law expressly permits it
• strip out, scrape, or republish our narration, transcripts, or routes as your own
• use the app to break the law or anyone's rights

Apple's role. As between you and Apple, we (not Apple) are solely responsible for WanderWalk and its content. Apple has no obligation to provide any maintenance or support for the app. Apple is not a party to these Terms and is not responsible for the app or its content. Apple is, however, a third-party beneficiary of these Terms and may enforce them against you.

Where you may use it. You represent that you are not located in a country subject to a US Government embargo or designated by the US Government as "terrorist-supporting", and that you are not on any US Government list of prohibited or restricted parties. You also agree to comply with any applicable third-party terms when using the app, such as your wireless data-plan terms.

Your one-time 15-minute trial starts when GPS triggers your first London story. Browsing and 20-second previews do not start the trial. Preview transcripts show their first half. Bow Street Police Museum plays in full from anywhere.

Access	Price (UK)
15-minute street trial, previews and Bow Street	Free
3-Day Pass (one-time, no auto-renewal)	£4.99
7-Day Pass (one-time, no auto-renewal)	£7.99
WanderWalk+ Annual (auto-renews)	£29.99 a year

Each paid option opens every London story, all curated walks and Wander mode. The passes end after 3 or 7 days and do not renew. The annual subscription renews through Apple until you cancel.

Monthly access is not available to new buyers. Existing monthly subscribers keep access while their subscription remains active. Apple shows their current renewal price and manages any price change.

Prices shown are for the United Kingdom, in pounds sterling and including VAT where it applies. In every other country, Apple shows the local App Store price before you buy. There is no charge per story and no lifetime plan.

The 3-Day Pass and 7-Day Pass are one-time purchases through the App Store. WanderWalk+ Annual is an auto-renewing subscription. We use RevenueCat to manage access, but Apple handles payment.

• When you are charged: Apple charges your Apple ID when you confirm a purchase. Apple charges annual and existing monthly subscribers again within 24 hours before the current period ends.
• Managing or cancelling: Manage subscriptions in your device's Settings, then your name, then Subscriptions. Cancel at least 24 hours before the current period ends to avoid the next charge.
• The passes: each pass starts when you buy it, gives full access for its stated number of days and ends automatically. It does not auto-renew.
• Existing monthly subscriptions: monthly access is not available to new buyers. Existing monthly subscribers can manage or cancel it through Apple and keep access while it remains active.
• After cancelling: you keep subscription access until the end of the period you have paid for.
• Refunds: Apple handles App Store refund requests. Your statutory rights under UK and EU consumer law are not affected.

Without paid access, you can use the one-time 15-minute GPS trial, hear 20-second previews and play Bow Street in full.

WanderWalk is an audio guide, not a navigation system. It tells you what happened where you're standing. It does not, and is not meant to, route you through traffic, watch the road for you, or replace your own judgement.

So, the important bit:

• Stay aware of your surroundings. Roads, traffic, cyclists, kerbs, steps, the river. Look up from the story.
• Do not rely on the app for directions or for getting anywhere safely. Use it for the stories, use your eyes and a real map for getting around.
• Stop somewhere safe to read. Transcripts, the map, and Look Around are best used standing still, not mid-crossing.
• Respect the places you visit. Many stops are private homes, working churches, businesses, or memorials. Stay on public ground, keep your voice down where it matters, and do not trespass or disturb anyone.
• Obey signs, staff, and the law wherever you walk.

You use WanderWalk while out and about entirely at your own risk. You are responsible for your own safety and for anyone walking with you.

The narration, scripts, transcripts, curated routes, artwork, audio, software, and the WanderWalk name and brand are owned by us or our licensors, and are protected by copyright and other intellectual property rights.

Our stories are researched from real, published historical sources and are produced with the help of AI tools, then shaped to be told as short, spoken history. We take accuracy seriously and check claims against sources, but history is often contested and the occasional error can still slip through, so the narration is offered for interest and enjoyment, not as a definitive statement of fact about any person, place, or business. Where history does not settle a question, the narration says so rather than inventing an answer. You're hearing London as a knowledgeable friend would tell it, sourced and direct, not a heritage plaque read aloud.

The London Stone, for example: behind glass in a wall at 111 Cannon Street sits a small, battered block of limestone, and nobody can tell you for certain what it was for. We tell you what's known, name what's only legend, and leave the rest honest. That's the standard across every stop.

Spotted something wrong? If you think a story, or anything we say about a place, a person, or a living individual, is inaccurate or unfair, tell us at hello@wanderwalk.app. We'll review it promptly and correct or remove it where appropriate.

You may enjoy the content for personal, non-commercial use within the app. You may not reproduce, redistribute, or build a competing product from it. The licence in section 2 does not transfer any ownership to you.

You can suggest a place for WanderWalk to consider as a future story. You keep any rights you have in the name and note you submit. You give us a non-exclusive, royalty-free licence to store, copy and review that material only as an editorial lead, and to use it to decide whether to research and add the place to WanderWalk. This licence does not transfer ownership to us or allow us to publish your note as narration.

You must have the right to submit the material. Do not submit anything unlawful, infringing, defamatory or confidential, or any private personal data about another person. We may reject, remove or moderate a suggestion, and submitting one does not promise that we will research, accept or publish it. If we pursue a suggestion, we research and verify the resulting story independently rather than treating the suggestion as a factual source.

WanderWalk is provided "as is" and "as available". We work hard to make it accurate, reliable, and pleasant to use, but we make no guarantees that it will be uninterrupted, error-free, or available everywhere.

In particular:

• Location and triggering depend on GPS and your device. In built-up areas, indoors, or with poor signal, stories may trigger late, early, or not at all.
• Audio needs a connection on first play. Once a story is cached to your device it keeps playing through patchy signal, but the first download needs network. Map tiles and Look Around also need a connection.
• Historical content is for interest, not authority. It is carefully sourced, and partly generated with the assistance of AI, and may contain inaccuracies despite our checks. It is not professional, legal, or safety advice.
• We do not control external services such as Apple, your mobile network, or the streets themselves.

Apple-specific terms. In the event of any failure of the app to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any) to you; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app. As between you and Apple, we (not Apple) are responsible for addressing any claims by you or a third party relating to the app or your use of it, including product-liability claims, claims that the app fails to meet a legal or regulatory requirement, consumer-protection claims, and any claim that the app infringes a third party's intellectual property rights.

Nothing in these Terms limits any liability that cannot be limited by law, including liability for death or personal injury caused by our negligence, or for fraud.

To the fullest extent the law allows, we are not liable for:

• any loss, injury, accident, or damage that happens because you were not paying attention to your surroundings while using the app, see section 5
• indirect or consequential loss, lost data, or loss of enjoyment
• problems caused by your device, your network, GPS conditions, or services we do not control

If we are found liable to you despite the above, our total liability to you is limited to the greater of (a) the amount you paid us for WanderWalk+ in the 12 months before the claim, or (b) £50.

None of this affects your statutory rights as a consumer under UK or EU law, and none of it limits liability that cannot lawfully be limited (such as for death or personal injury caused by our negligence, or for fraud).

You agree to use WanderWalk lawfully, in line with these Terms, and to take responsibility for your own safety and conduct while you walk (see section 5).

To the fullest extent permitted by law, you agree to indemnify us against any claims, losses, liabilities, and reasonable costs (including reasonable legal fees) brought by a third party and arising out of: (a) your misuse of the app or its content; (b) your breach of these Terms; or (c) your violation of any law or of anyone else's rights, for example trespassing on private property, or harassing or disturbing residents, staff, or worshippers at the places we feature. This does not apply to the extent a claim results from our own breach or negligence, and nothing in this section affects your non-excludable rights as a consumer.

This section applies only if you are a resident of the United States. It does not apply to users in the UK, the EU, or elsewhere, whose disputes are governed by section 14.

Talk to us first. Most issues can be sorted quickly. Before starting an arbitration, please email hello@wanderwalk.app describing your concern, and give us 30 days to try to resolve it.

Binding individual arbitration. If we cannot resolve it informally, you and we agree that any dispute arising out of or relating to these Terms or the app will be resolved by binding individual arbitration administered by a recognised US arbitration provider under its consumer arbitration rules, rather than in court. Either party may still bring an individual claim in small-claims court.

Class-action and jury waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. You and we waive any right to a jury trial.

30-day opt-out. You can opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing hello@wanderwalk.app with your name and a clear statement that you opt out of arbitration. Opting out will not affect any other part of these Terms.

If the class-action waiver is found unenforceable, this entire arbitration section will not apply. Otherwise, if any part of this section is unenforceable, the rest stays in force.

Entire agreement. These Terms, together with our Privacy Policy and Apple's standard EULA, are the whole agreement between you and us about the app, and replace any earlier understanding.

Severability. If any part of these Terms is found invalid or unenforceable, the rest stays in force, and the invalid part is treated as removed, or narrowed to the least extent needed to make it valid.

No waiver. If we do not enforce a right straight away, that is not a waiver of it.

Assignment. You may not transfer your rights under these Terms without our consent. We may transfer ours to a successor, for example if the business is sold, and your rights will not be reduced as a result.

Events outside our control. We're not liable for any failure or delay caused by something beyond our reasonable control, for example network outages, App Store issues, or events of force majeure.

Third parties. Other than Apple (see section 2), no one other than you and us has any right to enforce these Terms.

WanderWalk grows over time, we add new stories and walks, start with London and expand to more cities later, and improve the app as we go. We may change, add, or remove features, content, or routes.

We may also update these Terms from time to time, for example to reflect new features, legal requirements, or pricing changes. When we make a material change, we'll update the effective date at the top and, where appropriate, let you know in the app or on the site. If you keep using WanderWalk after a change takes effect, you're accepting the updated Terms. If you do not agree, you can stop using the app and cancel any subscription as described in section 4.

These terms are governed by the laws of England and Wales. Except where section 11 (US users) applies, any disputes are subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident elsewhere in the UK or the EU, you keep the benefit of any mandatory consumer protections of your home country.

Questions, feedback, or a story you think we've got wrong? We'd genuinely like to hear it.

• General enquiries: hello@wanderwalk.app
• Website: https://wanderwalk.app

For privacy and data requests, please see our privacy policy.